A landowner’s perspective:
Working with beaver while reducing annual $$.
Overview the situation – the problem (or opportunity) – from your “customer’s” point of view.
Describe what the “customer” wanted to solve for (ex. destroyed trees [LO], desire to do beaver translocation [Professional], desire to restore a basin [agency/funder], etc).
How did they find out about your organization?
Target: 20-50 words
Expand on the Situation.
What are challenges they are facing?
How did the situation start?
How does the person feel in this state?
Target: 30-50 words
The Resolution.
What services were provided to help guide the customer on resolution?
What did the person do?
How was the customer empowered through this process?
What steps were presented to the customer for them to take on their own?
How was the person’s perspective on the situation changed as a result?
What else changed for the person?
Target: 50-80 words
The Outcome/result
How was your service received and acknowledged by the person you helped?
What did you do that went above and beyond the job description or expectations?
How is the client now empowered to advocate for themselves or otherwise changed?
Meaningful data, measureable outcomes?
Target: 30 to 60 words